Making a List and Checking It Twice

What’s on your list? Lists?

Holidays provide a great time for reflection. Santa checking his list started me thinking…

Didn't know that Santa was into over-inspection

As a quality guy, I didn’t know that Santa was into over-inspection

Here is our list of “to be given”

  1. To our customer’s- Zero Defects, 100% on time, delightful answers and best in class service
  2. To our suppliers- Sufficient lead time and clear requirements on the specification and purchase order.
  3. To our employees- Sincere appreciation and offers of further training
  4. To our community- Continuing to be great citizens and networking

And our “Wish List”

  1. From our customers- Orders with sufficient lead times and clear specifications
  2. From our suppliers- the same treatment that we give our customers
  3. From our employees- attention to safety and their best efforts
  4. From our community- respect for the magic that our people and processes accomplish that makes a difference in everyone’s lives.

What’s on your list?

Need help with creating and using lists? There’s a great book for that:

Maybe a great gift Idea for some of your key performers...

Maybe a great gift Idea for some of your key performers…

Checklist Manifesto Amazon

Savage Chickens

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