Why you should care.
There actually has been a payoff to our shops from our investment and implementation of ISO/TS Quality Systems. That payoff is a reduction in audits from customers. Prior to the widespread adoption of ISO/TS, we were besieged by auditors from multiple customers. Auditors with multiple points of view. And multiple concerns. So our work looked like this:
W(o)=Customers^(auditors^points of view^concerns-1)
W(o)= Our work
Concerns-1 = That rare case where two different auditors actually thought the same about an issue.
Customer audits actually added complexity!
Complexity added confusion.
Confusion added cost while lowering our capability.
Now that we can all agree on the cost savings of using the internationally recognized ISO/TS Quality System Standard, by no longer hosting multiple auditors from multiple customers with multiple concerns and points of view, we won’t mind having to buy the newest revision.
ISO has just published a new edition of ISO/TS 16949:2009, which replaces the 2002 edition many of our shops are currently following. The IATF has set a transition period of 120 days from date of publication of the new edition – 15 June – for organizations to comply with the standard’s requirements. Communique.
There are no essential changes to the technical requirements. The modifications relate mainly to the management requirements in the document to reflect the content of ISO 9001:2008, and those that are intended to improve consistency with the environmental management system standard, ISO 14001:2004.
The current update incorporates the requirements of ISO 9001:2008, as well as detailed, sector-specific requirements for
- Employee competence, awareness and training;
- Design and development;
- Production and service provision;
- Control of monitoring and measuring devices;
- Measurement, analysis and improvement.
Buy Standard. We think you’ll agree it’s better than buying 75 different customer audit teams lunch.
Had you noticed the change? Or have you been so busy making and shipping product that you missed this development? Or are you one of the lucky ones that still gets customer audits too?